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CRM delivers the power of knowledge The business climate today is intensely competitive and you need every tool at your disposal to succeed. One such solution is customer relationship management, a recognized strategic paradigm that, with new, innovative changes in technological application, is reasserting its importance in building business success. READ MORE How they did it: Leveraging your technology for better service We have recently watched businesses and other organizations struggle through a challenging economy. In the midst of these difficult times, however, many organizations have looked back upon their existing technology, or added to it strategically, to find ways to allow them to serve their customers better. Read more How Do You Do It? How is your organization giving back to its community? Click here to tell us. We'll publish some of your answers next month. Security in a virtualized environment Virtualization is a powerful tool that can allow organizations to get substantially more from their IT structure. Its acceptance however has been slowed somewhat by concerns about security, but these issues can be managed, allowing organizations to enjoy the vast, rich benefits that virtualization delivers. So, let's manage the security. READ MORE Solution eases medical group's expansion As Alberta's Dominion Medical Centres was preparing for a second clinic in the province, it was clear an advanced telephony solution was required to strengthen patient care and inter-office communications, while ensuring its physicians could always be contacted. An Allstream solution answered these concerns and helped boost productivity. Read more. At what stage is your organization's CRM strategy? Click your choice below to vote and see results Don't have a plan Evaluating a plan Implementing a plan Have a full operational plan Unsubscribe | Update your Preferences | Privacy Policy | Contact Us | Feedback